Shipping Policy

Thank you for shopping at Mountain Jaguar! We are committed to providing you with a seamless and enjoyable shopping experience. Below, you will find our shipping policy which outlines important information regarding the shipment of your orders.

Processing Time:

  • Orders are typically processed and dispatched within 1-2 business days of the purchase date, excluding weekends and public holidays
  • Please note that processing times may vary during peak seasons or promotional periods.

Shipping Methods:

  • We offer several shipping options to accommodate your needs, including standard, expedited, and express shipping.
  • Shipping methods and carriers may vary depending on your location and the items in your order.

Shipping Rates:

  • Shipping rates are calculated based on the weight of your order, destination, and selected shipping method.
  • You can view the shipping costs for your order during the checkout process before making a payment.

Shipping Destinations:

  • We currently offer Worldwide shipping.
  • For international orders, please note that customs duties, taxes, and fees may apply upon delivery. These charges are the responsibility of the recipient and are not included in the item price or shipping cost.

Order Tracking:

  • Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number.
  • You can use this tracking number to monitor the status and location of your package through the carrier's website.

Delivery Time:

  • Estimated delivery times vary depending on the shipping method selected and your location. Usually takes 12-14 days once the order is processed.
  • While we strive to deliver your order within the estimated timeframe, please understand that delivery delays may occur due to unforeseen circumstances such as weather conditions or carrier delays.

Shipping Restrictions:

  • Certain items may be subject to shipping restrictions or regulations based on their size, weight, or contents.
  • Please review any product-specific shipping information provided on the product page before placing your order.

Incomplete or Incorrect Address:

  • It is the customer's responsibility to ensure that the shipping address provided is accurate and complete.
  • Mountain Jaguar is not liable for any delays or additional shipping charges incurred due to incomplete or incorrect addresses provided by the customer.

Shipping Updates:

  • For any inquiries or assistance regarding your order's shipment, please feel free to contact our customer service team at support@mountainjaguar.com

Shipping Policy Updates:

  • Mountain Jaguar reserves the right to update or modify this shipping policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

If you have any further questions or concerns regarding our shipping policy, please don't hesitate to contact us. Thank you for choosing Mountain Jaguar for your outdoor adventure needs!

Mountain Jaguar: Elevating Adventures, Redefining Boundaries

Mountain Jaguar is a narrative woven from the threads of adventure, innovation, and a desire to transform the outdoor experience. Our origins lie in recognizing a gap in the market for hiking accessories that harmoniously blend innovation, reliability, and a touch of status. This realization ignited a collective mission among a group of outdoor enthusiasts to redefine the boundaries of adventure and set the stage for Mountain Jaguar

Solving Hikers' Challenges

At Mountain Jaguar, our focus is on catering to those who find solace and excitement in the great outdoors. We understand the challenges faced by hikers – the need for lightweight, problem-solving solutions that amplify the joy of exploration. Whether it's tackling demanding terrains, overcoming unexpected weather conditions, or simply seeking gear that complements the thrill of hiking, our products are crafted to be the answer.

Our Business Model

Rooted in quality craftsmanship and sustainability, our business model emphasizes eco-friendly practices and high-performance standards. We meticulously source materials to ensure that each product not only meets but exceeds the expectations of our customers. Embracing a direct-to-consumer approach, we cut out unnecessary layers in the supply chain, ensuring that Mountain Jaguar offers premium hiking accessories at affordable prices.

Join Our Adventure

Mountain Jaguar invites you to become a part of our community, where every customer is a fellow adventurer seeking more from their outdoor experiences. Discover the joy of lightweight, problem-solving, and trusted gear that not only enhances your adventure but becomes an integral part of your outdoor story. Your journey begins with Mountain Jaguar – where every step is an elevation, and every adventure redefines your boundaries.